Terms of service
§ 1 Scope
(1) These General Terms and Conditions apply to all orders placed through our online shop.
§ 2 Provider
(1) Petélie Atelier, owner Celina Gatzweiler
Röntgenstrasse 4, 86199 Augsburg
Contact petelieatelier.com
§ 3 Subject matter of the contract
(1) We offer works of art and decorative products through our online shop.
(2) These include in particular handmade or made-to-order canvas paintings as well as art prints (e.g. posters and comparable printed matter).
(3) The specific nature and design of the products results from the respective product description in the online shop.
§ 4 Conclusion of contract
(1) The presentation of the products in the online shop does not constitute a legally binding offer.
(2) By sending the order, the customer submits a binding offer.
(3) The contract is concluded by order confirmation or shipment of the goods.
§ 5 Prices and payment
(1) All prices are final prices.
(2) According to § 19 UStG, no sales tax is calculated and shown (small business regulation).
(3) Shipping costs are shown separately.
(4) Payment is made via the payment methods offered in the shop.
(5) Vouchers issued for the purchase of goods (vouchers) can be redeemed as part of the ordering process.
(6) Discount codes and other price promotions cannot be combined with each other, unless expressly stated otherwise.
§ 6 Delivery and production
(1) Some of our products are only manufactured after order, while other products are already pre-produced.
(2) The production time for individually manufactured products as well as the delivery time are indicated in the product description.
(3) If a product is already pre-produced, it will be shipped within the delivery time specified in the product description.
(4) The shipment takes place uniformly as soon as all ordered products are ready for shipment. Partial deliveries do not take place.
(5) If an ordered product is exceptionally not available or if delivery is delayed, we will inform the customer immediately.
(6) If the customer is in default of acceptance, we reserve the right to charge any additional costs incurred.
§ 7 Special conditions for subscriptions (Petélie Mail Club)
(1) We offer a subscription for regularly shipped art and decoration products (“Petélie Mail Club”)
(2) The contents of the deliveries may vary and are partly compiled as surprise products. The selection is at our discretion. There is no entitlement to specific motives.
(3) Delivery is monthly. The specific shipping time is indicated in the respective offer.
(4) The subscription is concluded for an indefinite period and can be terminated at any time with a notice period of 14 days before the next billing.
(5) The billing takes place monthly.
(6) In the event of termination, deliveries already paid for but not yet shipped will be taken into account accordingly.
(7) The statutory right of withdrawal remains unaffected and refers to the conclusion of the subscription contract.
§ 8 Right of withdrawal
(1) Consumers are entitled to a statutory right of withdrawal.
(2) Further information can be found in the separate cancellation policy.
§ 9 Retention of title
(1) The goods remain our property until full payment.
§ 10 Warranty
(1) The statutory warranty rights apply.
(2) In particular, a defect does not exist in the case of minor deviations in color, structure or material, provided that these are technical or material-related and do not impair the suitability for use.
(3) In the case of handmade or individually manufactured products, slight deviations may occur, which do not constitute a defect.
§ 11 Copyright
(1) All offered designs, motifs and products are protected by copyright.
(2) With the purchase, no rights of use beyond private use are granted.
(3) Publication in the context of social media contributions is permitted unless independent commercial exploitation takes place.
(4) Any further use, in particular reproduction, further processing or commercial use, is inadmissible without express consent.
§ 12 Liability
(1) We are fully liable for intent, gross negligence as well as for damage resulting from injury to life, body and health.
(2) In the event of a slightly negligent breach of essential contractual obligations, the liability shall be limited to the foreseeable damage.
(3) Otherwise, liability for slight negligence is excluded.
(4) The limitations of liability also apply to our legal representatives and vicarious agents.
§ 13 Final provisions
(1) The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods.
(2) Mandatory consumer protection regulations of the country of residence remain unaffected.
(3) Should individual provisions be invalid, the validity of the remaining provisions shall remain unaffected.
Status: August 2026
